Privacy Policy according to Articles 13, 14 and 21 of the General Data Protection Regulation (GDPR)
1. Principles of data processing and general information
With this privacy policy we inform you on how we handle your personal data when you visit our ticket shop. In order to provide the functions and services of our ticket shop, it is necessary for us to collect certain personal data about you. In the following, we explain the type and scope of the respective data processing, the purpose and the corresponding legal basis as well as the respective storage period of your personal data.
According to Art. 4 No. 1 GDPR, personal data is any information relating to an identified or identifiable person. This includes, for instance, information such as your first and last name, your address, your telephone number, your e-mail address, but also your IP address.
Data for which no reference to your person can be established, such as in the case of anonymization, is not considered personal data. Processing (e.g. collecting, storing, reading, querying, using, transmitting, deleting or destroying) according to Art. 4 No. 2 GDPR always requires a legal basis or your consent. Processed personal data must be deleted as soon as the purpose of the processing has been achieved and (additionally) there are no longer any legally binding retention obligations.
This privacy policy only applies to this website. It does not apply to other websites to which we merely refer via hyperlink. We cannot accept any responsibility for the confidential handling of your personal data on these third-party websites, as we have no influence on whether these companies comply with data protection regulations. Please inform yourself about the handling of your personal data by these companies directly on these websites.
2. Responsible legal entity
See impressum / imprint at the bottom of this page.
3. Use of the website
a) Type and scope of data processing
If you use this website without otherwise transmitting data to us (e.g. by registering or using the contact form), we collect (via server log files) technically necessary data that are automatically transmitted to our server, including:
- IP address, date and time of the request
- Name and URL of the retrieved file
- Website of origin (referrer URL)
- Access status/HTTP status code
- Browser type
- Language and version of browser software
- Operating system
b) Purpose of data processing and legal basis
This processing is technically necessary to enable us to display our website to you. We also use the data to ensure the security and stability of our website.
The legal basis for this processing is Art. 6 para. 1 lit. f) GDPR. The processing of the aforementioned data is necessary for the display and use of a website and thus serves our legitimate interest.
c) Storage period
As soon as the aforementioned personal data is no longer required for the display of the website, it will be deleted. Further storage may take place in individual cases if required by law.
4. Use of so called cookies
a) Type, scope and purpose of data processing
Cookies are small files that are sent to the browser of your device (during your visit to our website) and stored there. We use cookies to ensure IT security or to be able to display this website properly and according to the state of the art on various end devices. In this respect, there is an overriding legitimate interest on our part.
Various types of cookies are used on our website. Nature and function of the cookies are explained below. Subject to your consent (via the cookie banner), we use other cookies that help us to achieve our commercial business objectives.
Temporary cookies/session cookies
If you agree, so-called temporary cookies or session cookies are used on our website, which are automatically deleted as soon as you close your browser. This type of cookie makes it possible to record your session ID. This makes it possible to assign different requests from your browser to a common session, for example if you access this page in different tabs of your browser.
This type of cookie makes it possible to record your session ID. This enables us to assign different requests from your browser to a common session, for example if you access this page in different tabs of your browser.
Permanent cookies
On our website, so-called permanent cookies are used, provided you have given your consent. Permanent cookies are cookies that are stored in your browser for a longer period of time and can transmit information. The respective storage period differs depending on the cookie. You can delete permanent cookies independently via your browser settings.
Browser settings
Most web browsers are preset so that cookies are automatically accepted. However, you can configure your browser in a way that it only accepts certain cookies or none at all. However, we would like to point out that you then may no longer be able to use all the functions of our website. Furthermore, it is possible to configure your browser settings to notify you before cookies are stored. As the various browsers may differ in their respective modes of operation, we ask you to consult the respective help menu of your browser for the relevant options. Deactivating the use of cookies may require the storage of a permanent cookie on your computer. If you subsequently delete this cookie, you will have to deactivate it again.
5. Cookie Policy
The cookies listed in the table below are necessary to browse our website and use the features necessary to purchase tickets. They are necessary for basic functions of our website.
| name of the cookie | category | description | duration | country of data processing | source |
| cookies_and_content | functional | Duration of cookie settings | 1 year | Germany | https://ticketshop.aditus.de |
In addition, we use optional cookies on our website. These help us to design the site even more suitable for you and to improve it. In this way, we are able to recognize returning visitors and count them as such, and to find out how often our web pages have been accessed by different users.
By clicking on "agree to cookies" or "reject cookies" when you visit our site for the first time, you can decide (or have already done so) yourself whether these cookies are set. The data processing is thus based on Art. 6 para. 1 letter a DSGVO (consent).
You can revoke your consent at any time via the above-mentioned e-mail address.
For the needs-based design of our websites, we create pseudonymous usage profiles with the help of Google Analytics. Google Analytics uses targeting cookies that are stored on your terminal device and can be read by us.
The information generated by the cookie about your use of our website is usually transferred to a Google server in the USA and stored there. However, as we have activated IP anonymization on our website, your IP address will be shortened by Google beforehand within member states of the European Union.
We have also concluded EU standard contractual clauses with Google LLC (USA). Accordingly, Google will use all information strictly for the purpose of evaluating your use of our website and compiling reports on website activity for us.
Google sets the following cookies when you visit our website and consent to the use of the Google Analytics cookie:
| name of the cookie | category | description | duration | country of data processing | source |
| _ga | functional/ | Google Analytics | 2 years | USA | |
| _gid | functional/ | Google Analytics | 1 day | USA | |
| _gat_gtag | functional/ | Google Tag Manager | 1 minute | USA |
The Analytics cookies are only set if the "Statistics" option is active in the cookie settings (banner). The Tag Manager cookies are only set if the "Marketing" option is active in the cookie settings.
In addition, information about usage is also collected and stored on this website in anonymized form using a procedure from Comscore. This data is stored on your computer using cookies and allows the use of the website to be analyzed in anonymized form. Under no circumstances can the data obtained be used to identify visitors to this website personally.
The collected data is only used to improve the website. Therefore, all IP addresses are only stored in anonymized form. No other use or disclosure to third parties will take place.
b) Legal basis
Based on the purposes described, the legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f) GDPR or Art. 6 para. 1 lit. a) GDPR.
c) Storage period
As soon as the data transmitted to us via the cookies is no longer required for the purposes described above, this information is deleted. Further storage may take place in individual cases if this is required by law.
6. Data collection for the implementation of pre-contractual measures and for the fulfilment of contracts according to article 6 GDPR
a) Type and scope of data processing
In the pre-contractual area and when concluding a contract, we collect personal data about you. This concerns, for example, your first and last name, address, e-mail address, telephone number or data which you enter in our contact form.
b) Purpose and legal basis of data processing
We collect and process this data exclusively for the purpose of executing the contract or fulfilling pre-contractual obligations.
The legal basis for this is Art. 6 para. 1 lit. b) GDPR. If you have also given your consent, the additional legal basis is Art. 6 para. 1 lit. a) GDPR.
c) Storage period
The data is deleted as soon as it is no longer required for the purpose of its processing. In addition, there may be legal storage obligations, for example, storage obligations under commercial or tax law in accordance with the German Commercial Code (HGB) or the German Fiscal Code (AO). If such retention obligations exist, we will block or delete your data at the end of these retention obligations.
7. Data transmission
We only pass on your personal data to third parties if:
a) You have given your consent in accordance with Art. 6 Para. 1 lit. a) GDPR.
b) This is legally permissible and necessary according to Art. 6 Para. 1 lit. b) GDPR for the fulfilment of a contractual relationship with you or the implementation of pre-contractual measures.
c) There is a legal obligation for the transfer according to Art. 6 Para. 1 lit. c) GDPR.
d) we are legally obliged to transfer data to state authorities, e.g. tax authorities, social insurance carriers, health insurance companies, supervisory authorities and law enforcement agencies.
e) The disclosure is necessary in accordance with Art. 6 Para. 1 lit. f) GDPR for the protection of legitimate business interests, as well as for the assertion, exercise or defense of legal claims and if there is no reason to assume that you have a prevailing interest in the non-disclosure of your data.
f) In accordance with Art. 28 GDPR, we use external service providers, so-called processors, who are contractually obliged to handle your data in line with der GDPR. Corresponding data processing contracts have been concluded.
We use such service providers in the areas of:
- IT
- Sales
- Marketing
When transferring data to external bodies in third countries, i.e. outside the EU or EEA, we ensure that these bodies treat your personal data in line with the GDPR. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or where we ensure the GDPR conform handling of personal data through contractual agreements or other suitable guarantees.
8. Your privacy rights (GDPR rights)
With regard to the personal data concerning you, you have the right to information, to correction or deletion, to restriction of processing, to objection to processing and to data portability.
You also have the right to complain about the processing of your personal data to the data protection supervisory authority.
Here you will find current contact information the data protection supervisory authorities for all federal states in Germany: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html
In addition, you will find contact information for other European data protection authorities here: https://www.bfdi.bund.de/DE/Service/Anschriften/Europa/Europa-node.html